Getting Back to Basics in Quality Improvement

Essential for survival, a strategy of getting your organization back to basics can make the difference in obtaining significant bottom line results. How do you build quality in your company? By applying 5 basic principles, your company can experience significant improvements in a short period of time.  At Quality Manufacturing Associates, we train and consult on continuous quality.. read more →

Zippy is Back!

In case you missed us last time – check out our introductory video of the Zippy Car Workshop! Public Workshop  This dynamic four hour workshop enables participants to learn the basic principles of Lean Manufacturing in a no-risk environment. Principles are taught in the classroom and then practiced in a hands-on factory simulation. In three.. read more →

Learning Lean by Live Simulations

Why bother with the extra expense of a Lean  live factory or office simulation? Live factory simulations have been used  for the last several decades to demonstrate the Lean concepts.  Electronics, clocks, cars, toys, boats, airplanes, electrical connectors,  pens, flashlights have all been popular.  Office simulations to eliminate waste in paperwork/information have also been used… read more →

How to Start a Real World Lean Transformation by Live Simulation

Visions of reducing inefficiencies for real-world Lean transformation in manufacturing, distribution, and supply chain operations are only the tip of the iceberg.   Imagine what a live workplace simulation workshop can do for your organization. A couple of questions are often asked: “Why does anyone need Lean?” and “Would the time and expense of a.. read more →

Developing a Listening Culture

In a previous post “Leadership and a Trusting Culture”   I talked about the importance of developing trust as a critical component of  managing change in any organization. To build trust, leaders must first develop listening skills. Team members must know that their ideas will be heard and given proper consideration. The synergies to be.. read more →

Developing Customer Focus in a Lean ISO System

In Lean applications, it is very important to assess “value” from the customer’s vantage point. Activities that don’t add value to the product or service are by definition “waste.” Delivering what the customer wants when he wants it is the primary thrust of Lean.  The vehicle for accomplishing this is the elimination of waste from processes.  ISO.. read more →