But Mommy, You Said…

by Enrique Bekerman www.webuildqualitytogether.com When my son Randy was 4 years old he invited a neighborhood friend to play. My wife admonished the boys to take “only one toy out at a time”. My son agreed, but when my wife returned, to her dismay all of Randy’s toys were scattered all over the room. Randy,.. read more →

Getting Back to Basics in Quality Improvement

Essential for survival, a strategy of getting your organization back to basics can make the difference in obtaining significant bottom line results. How do you build quality in your company? By applying 5 basic principles, your company can experience significant improvements in a short period of time.  At Quality Manufacturing Associates, we train and consult on continuous quality.. read more →

Zippy is Back!

In case you missed us last time – check out our introductory video of the Zippy Car Workshop! Public Workshop  This dynamic four hour workshop enables participants to learn the basic principles of Lean Manufacturing in a no-risk environment. Principles are taught in the classroom and then practiced in a hands-on factory simulation. In three.. read more →

Learning Lean by Live Simulations

Why bother with the extra expense of a Lean  live factory or office simulation? Live factory simulations have been used  for the last several decades to demonstrate the Lean concepts.  Electronics, clocks, cars, toys, boats, airplanes, electrical connectors,  pens, flashlights have all been popular.  Office simulations to eliminate waste in paperwork/information have also been used… read more →

Developing a Listening Culture

In a previous post “Leadership and a Trusting Culture”   I talked about the importance of developing trust as a critical component of  managing change in any organization. To build trust, leaders must first develop listening skills. Team members must know that their ideas will be heard and given proper consideration. The synergies to be.. read more →

Lean: Is It All or Nothing?

Lean: Is It All or Nothing? – Manufacturing Executive Community- Question posted originally on: http://www.manufacturing-executive.com/message/2637 Enrique’s answer: A company can often obtain small gains by utilizing the Lean tools.  For instance, using 5S to organize the shop floor results in immediate gains in productivity and accident prevention.  However, sustainability of the improvements depends on the.. read more →

Manufacturing and Innovation

There is no doubt that the key to long-term success in manufacturing is innovation in every facet of the business, from developing unique products, like the iPod, to finding new ways of getting products into people hands, like Amazon.com. Pharmaceutical and consumer products companies, among others, have historically shifted their mature products overseas, while maintaining.. read more →

Leadership and a Trusting Culture

In a previous blog, I mentioned that the main ingredient of cultural change is trust.  I would like to examine here how trust is built and nurtured.  Restoring or establishing trust starts and ends with the leadership. Trust must be built incrementally and must be clearly established before attempting any transformational change. In his book, The Five Dysfunctions of.. read more →

Making ISO 9001 Part of Your Culture

Why make ISO 9001 part of your organization’s culture? I have seen many companies registered to ISO 9001:2008 failing to take full advantage of the structure that this standard provides.  These organizations only see the marketing benefits of the certification while missing the opportunity to improve the quality of their products and services by testing their systems against their customer requirements… read more →

Making Change Happen

Things never stay the same.  They get better or they get worse. Left to their own devices, organizations will deteriorate.  To effect change and move an organization in a positive direction, leaders must plan, share, and act on those plans. Sustainable change requires that the organizational culture be receptive to the desired change.  The culture itself may require.. read more →